You’re losing users left and right, your site is unappealing, and your employees are complaining that they don’t know how to use everything. Managing and solving employee training can prevent it from becoming a disaster. SharePoint is the answer for small to medium businesses of all types who want to increase the productivity of their staff without spending a fortune on consultants or training sessions.
It’s the ultimate outcome of all that education people have been getting about SharePoint for years now. It’s also one of the most efficient ways for an organization to train its team on the new version of Microsoft’s web-based collaborative platform.
What is SharePoint?
Microsoft’s online collaboration platform, SharePoint, introduced a new way of doing business, hence the term SharePoint. Simply put, this is not Office 2007 or Office 2010 this is SharePoint.
This isn’t a replacement for your existing software but a set of tools that will help you take advantage of the full capabilities of this new software. In other words, SharePoint is not just a web-based collaboration software — it’s the whole shebang.
What Types Of Training Can You Use?
There are two types of training you can use with SharePoint, in-house and external. We call it in-house training, and it’s provided to employees on the same computers and devices they use to access your data. That’s not always the most practical option for an organization that has multiple locations with different infrastructures.
However, companies usually provide in-house training on the employees’ computers and devices or remotely accessible devices through the company-wide workstation.
External training, which we call external training, is provided through third-party providers. These providers are typically secure and offer a range of training options, from on-site training to online courses. If you choose to use external training, you’ll need to choose between online and on-site options.
Online courses are generally cheaper than on-site training, but you’ll have to make sure the training provider has appropriate insurance and liability coverage. Regardless of which training option you choose, you’ll still need to have a policy in place to make sure employees understand the requirements for using the software.
Benefits of Training Employees on SharePoint
How do you best use the power of SharePoint to improve the productivity of your team? There are a few key benefits associated with implementing a training program using SharePoint:
Increased collaboration
Employees who use the platform will be able to work more seamlessly with one another, making the entire experience more enjoyable and efficient.
Improved productivity
Employees will be more productive because they’ll be able to focus on more things at the same time, and they’ll have more time to do what they love and improve their skills.
Improved relationship with your customers
Customers who use your site will be able to find more information and premium content that answers their questions and provides value. They might even be able to purchase something!
The deeper level of Training
There are three types of training that you can provide with SharePoint — in-house, external, and custom. You can have as few as one or as many as you want.
In-house training:
This is the most cost-effective way to train employees on SharePoint. You can usually purchase each type of training individually and save a lot of money. One way to conduct in-house training for SharePoint is through a Digital Adoption Platform for SharePoint. A DAP can provide customized and interactive training experiences for employees, allowing them to learn at their own pace and receive real-time feedback.
External training:
This is the most flexible way to train your team on SharePoint. You can either choose from a wide range of available training videos or create your training program based on your company’s needs.
Custom training:
This is the most complex type of training and is best reserved for when there’s a clear need for customization. You’ll need to research what skills your employees need and then create a custom training program to meet their specific needs.
Conclusion
When things are going well, your employees can focus on doing their jobs and SharePoint will do the rest. But what happens when things start to go wrong? With only a few quick steps, you can easily fix any issues that arise during training and make your employees feel confident and productive using SharePoint.