HP Support Assistant is a helpful tool that comes preinstalled on most HP laptops and desktops. It helps users keep their PCs updated and running smoothly by providing updates, troubleshooting tools, and other resources. However, some users find the frequent HP Support Assistant pop-ups annoying and disturbing. Don’t worry, the problem is not that hard to resolve.
Methods to resolve the HP Support Assistant pop-up error
The pop-up error can be very intrusive sometimes. Following are some methods to troubleshoot this issue instantly:
Method 1 (Disable HP Support Assistant on startup)
The easiest way to prevent HP Support Assistant pop-ups from appearing is to disable them when you start your computer. Here are the following steps:
- Press Windows key + R to open the Run dialog.
- Enter msconfig in the search box.
- Press Enter.
- Click on the Startup tab, from the System Configuration window.
- Scroll down until you find “HP Support Assistant” in the list of startup programs.
- Uncheck the box next to “HP Support Assistant” to prevent it from running on your computer.
- Apply > OK to save the changes.
Disabling HP Support Assistant at startup does not uninstall the program. It will still be available if you want to use it in the future.
Method 2 (Uninstall the HP Support Assistant program)
If you don’t use HP Support Assistant and find the pop-ups annoying, you can uninstall it from your computer. Here are the following steps:
- Press Windows Key + X and select “Apps & Features” from the menu.
- In the installed applications list, Locate the “HP Support Assistant”.
- Click Uninstall and follow the prompts to complete the uninstall process.
If prompted to restart your computer, be sure to save any open files before doing so.
Method 3 (Disable from Task Scheduler)
Another way to prevent HP Support Assistant from appearing is to disable it in Task Scheduler. Here are the following steps:
- Press Windows key + R to open the Run dialog.
- Enter “taskschd.msc” in the search box.
- In the Task Scheduler window, click on “Task Scheduler Library” in the left pane.
- Find “HP Support Assistant” by scrolling down the task list.
- Right-click HP Support Assistant and choose Disable from the pop-up menu.
- Close Task Scheduler and restart your computer.
Disabling HP Support Assistant in Task Scheduler does not uninstall the program. It will still be available if you want to use it in the future.
Method 4 (Change the settings)
If you use HP Support Assistant but the pop-ups appear too frequently, you can change the program settings to reduce the frequency of the notifications. Here are the following steps:
- Open HP Support Assistant by clicking the system tray icon or searching for it in the Start menu.
- Click on the gear icon in the upper right corner to open the program settings.
- On the Notifications tab, clear the check boxes next to the notifications you want to turn off.
- Click Save to apply the changes.
Changing HP Support Assistant settings will not uninstall the program or prevent it from running on your computer.
In Conclusion
To summarize, the HP Support Assistant is a useful tool that can help keep your computer running smoothly. Nonetheless, if you find pop-ups to be intrusive or distracting, there are several ways to stop them. I hope the above-mentioned methods were informative and helped you to Disable, uninstall, or modify the settings of the program. In case of any further queries, contact HP customer service for an expert assistant.